Our senior team has decades in the industry. On both sides of the monitoring fence
. We know how to make your life easier.
Our staff benefit from this experience. They are better trained. And better paid. So we expect (and get) more from them.
Bucking the trend in an industry with a high control room staff turnover, Fenix has a sky-high retention rate.
For you, this means you’ll never hear things like "call me back in 10 minutes for the answer
". Our staff will get the answer you need... there and then. And your experience from enquiry to connection is simple. No unnecessary documentation… it’s Kaizen, again!
That's true for all services, CCTV monitoring
and Fire Alarm monitoring
and Lone Worker monitoring
too. You're in safe hands with with Fenix.