Intruder Alarm monitoring for installers who want lightning fast connections and rapid response times

Fenix work with all major alarm & CCTV signalling and technology partners which include but are not limited to: AddSecure, Ajax, CSL Dualcom, Emizon, HKC, Optex’s Olarm, Orisec, Pyronix, Redcare, Risco, Texecom, Visonic, Webway IP.

Our technology partner list literally grows day-by-day and we are always open to new innovation & alarm signalling solutions so if your preferred product is not listed – do call as we are always Open to exploring new integrations!

A Police issued Unique Reference Number (URN) is required as follows:

Monitored Intruder alarm – The URN is issued to the approved installer by the relevant constabulary and is subject to an annual fee levied by the National Chief Commissioners Police (NPCC). The assigned URN is unique to the site/premises.

CCTV Alarm - A URN can be issued to BS8418 again this is purchased on your behalf via an approved installer from the relevant constabulary and is subject to an annual fee. The URN is issued specifically against the installation address of the monitored premises.

Lone Worker Alarm Solution – In the case of a monitored personal safety solution the URN is issued directly to your approved BS8484 ARC and is managed by them. The ARC will hold a URN for each constabulary territory.

You can speak to your alarm maintenance company about this who will be able to advise better as, this can be dependent on the panel installed, the type of alarm generated and what is signalling solution.

In some cases it is possible to get a remote reset from your ARC who are able to provide an anti-code but this would need to be facilitated by the installer partner to advise if possible and get set-up!