We’ve stood in your shoes, understand your challenges and frustrations AND we’re on a mission to fix them one by one…

At last! 21st century alarm monitoring and management partnerships that understand the installer’s point of view

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Approved and audited - staying compliant with Fenix

NSI GoldFenix Monitoring are a member of British Security Industry AssociationFenix Monitoring are ISO 9001 accreditedFenix Monitoring are a member of SIAFenix Monitoring are ICO registeredFenix Monitoring are a member of IFPOCyber Essentials Certified Plusecho connected

You’re always kept in the picture so your clients know what’s going on...

Fenix loves the new technology that makes this happen. So our job is more efficient and yours becomes a walk in the park!  Our control room is packed with highly trained staff who work with you to HELP make your security successful. You're certain your whole security estate is running as close to perfect as often as it possibly can. Whether you need VSS or CCTV monitoring, Intruder or Fire Alarm monitoring, just Lone Worker monitoring, or a mixture...
  • Cutting edge AI - reduces false alarms. Ours have dropped by 77% since the start of last year.
  • System health check - front foot system management highlights issues before they become a problem. Ask us how it means more revenue for you...
  • Rapid incident reports - written by humans. From the control room and with you before your customer gets to work!
"When we first spoke to Fenix Monitoring we were struck on how quickly they were able to transfer our estate remotely. The time taken to put connections onboard is almost immediate, an engineer attends a site and the connection goes straight on inside the hour."
Nick Southern
Davis Site Security
British Security Award Winner 2022 - Fenix Monitoring - SME of the year
“Fenix Monitoring has re-invested their revenue back into the business, so that all original staff have received an increase in pay”
British Security Industry Association
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How does a typical ARC compare to Fenix Monitoring?

You’re never just a number… Your partnership with Fenix makes you look good. And it looks like this...
Fenix Monitoring Typical ARC
Skilled staff provide human challenge to prevent crime No adaption or situation awareness to prevent crime
Proactive system health check Reactive, incident reveals the fault
You are connected fast. Without unnecessary hassle Many barriers to connect, wasting your time and money
Work with you to make monitoring connections happen Dismissive attitude to challenging connections
Provide proof of value to your clients No consideration of proving your value
Deliver incident information instantly Delayed information, putting you on the back foot
Tell me more about Fenix

Switching your Alarm Receiving Centre is easier than you can imagine...

Call Fenix

Shake hands. We've brought you on board...

Tell us about your connection

Complete the document

We WILL connect you FAST!

That's it. Job done!
"Historically, our engineers had to commission sites through working hours. Monday - Friday. Now we can walk test and connect at weekends, 365 days a year! This level of service supersedes anything I have experienced over the years."
Jim Gallon
Opalstone Group

Switching with Fenix is easy...

In 2020 we averaged 16 new installers every month. Once we receive completed connection documents, all services are...
...connected fast! Without unnecessary hassle!
Transfer to Fenix today
Helen McDonald

At last! 21st century alarm monitoring partnerships that understands the installer’s point of view

Security installation companies love Fenix. Your innovative alarm monitoring and management partnership will make you look great and ALWAYS professional. You can expect:
  • Fast connections - The only Alarm Receiving Centre in the UK with connections consistently this fast!
  • System health check - direct from the control room... you spot issues before they become problems for your customers
  • Proven value - show your clients how effective your security system is at preventing break ins and other crime
  • Rapid communication and reporting during incidents - reports with you and your client before the workday starts
Modern ARC monitoring and management partnership

What would partnering a reliable 21st century ARC mean for your business?

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Fire & Security installers who love a monitoring partnership with Fenix

Fenix Monitoring’s ARC partnership with CBES - City Building Engineering ServicesFenix Monitoring’s Alarm Receiving Centre partnership with ODS - Oxford Direct ServicesFenix Monitoring’s Alarm Receiving Centre partnership with Davis Site SecurityFenix have a CCTV, Intruder and Fire alarm monitoring partnership with Triton GroupFenix have an alarm monitoring partnership with Opal Stone GroupWatchtower Security SolutionsControl GroupFenix, modern ARC for iSecureWFG Fire & Security LtdAd Hoc SecurityDX3Fireandsecurity Plymouth-Devon

Decades of remote monitoring experience in these sectors











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