For January through December 2020, Fenix responded to 99.99% of Lone Worker activations in under 10 seconds. Our average was rapid. Just 3.9 seconds.
Fenix, Beating not Meeting British Standards
Approved and audited - staying compliant with Fenix
Lone Worker monitoring with cutting-edge products and partnerships that keep your remote staff safer than ever before
3.9 second responses are faster than it takes for you to read this sentence... to here!
Cutting-edge products and partnerships - Fenix love working with like-minded, ground-breaking companies. And that means you access cutting-edge Lone Worker monitoring products like Stay Safe and Pick Protection
Beating British standards - Fenix are approved and audited to BS 8484. But our team are driven to beat not meet the standard for Lone Worker monitoring services.
Consultative approach - Speak to us so we understand what you want to achieve. We'll dig in and help you make the security successful for your clients. Whether that's monitoring for Lone Workers, Intruder or Fire Alarm monitoring or CCTV monitoring!
Operators make your life easy - All control room operating teams are FULLY trained and understand our Lone Worker products. You will never hear... "sorry, we can't help you". Instead, you will hear "let's work together and sort this out".
"Fenix are a vital part of our business and we have complete confidence in their ability to deliver exceptional service and we really appreciate their willingness to work together with us."
Fenix by numbers
For January through December 2020, Fenix took an average of 3.9 seconds to respond to alarm activations!
Fenix partner with the best in the Fire & Security services industry
No more struggling with ridiculously long forms. Switching your ARC is simplicity itself.
Shake hands. We've brought you on board...
Tell us about your connection
Complete the document
We WILL connect you FAST!
That's it. Job done!
The Fenix Experience is like nothing you’ll get anywhere else… we’ve stood in your shoes and we’re on your side!
Delighted to work with you - When next week's installation is around the corner and you have time to do it today? Let's work together. If you or your back office provide the connection details, we will fit you in. There and then. Giving you time to generate more business.
Transparency and Kaizen - If something goes wrong, we want to know. We don't hide from mistakes or back away when things could have gone better. We work with you to give your end user the service they are paying for. Everyone wins. It is a partnership!
Fenix connection documents - Fenix makes it easy. Your documents are sent to you within minutes. You will love our simple, user friendly connections. You will not be tied up filling out long, complex forms. It's a 21st Century Lone Worker monitoring partnership you will love!
"When we first spoke to Fenix Monitoring we were struck on how quickly they were able to transfer our estate remotely. The time taken to put connections onboard is almost immediate, an engineer attends a site and the connection goes straight on inside the hour."
Davis Site Security
Fenix, finally an ARC that understands installers...
Connected fast. Without unnecessary hassle
Your calls answered in a few rings...
Connection documents simplified and with you in minutes
Rapid incident reports, standard pricing for easy quotes, system health checks, skilled operators, lightning fast response times