Rapid Lone Worker monitoring for the safest, happiest remote staff you've ever had...

When the what if..? happens... Fenix respond reliably, calmly and faster than you ever thought was possible

Look how rapid Fenix response times are...

Last year, Fenix responded to 89.08% of Lone Worker activations in under 10 seconds. Smashing the industry requirement of 80%! The average response was just 5 seconds!

Fenix, Beating not Meeting British Standards

Approved and audited - staying compliant with Fenix

Lone Worker monitoring with cutting-edge products and partnerships that keep your remote staff safer than ever before

3 second responses are faster than it takes for you to read this sentence... to here!
Cutting-edge products and partnerships - Fenix love working with like-minded, ground-breaking companies. And that means you access cutting-edge Lone Worker monitoring products like Stay Safe and Pick Protection
Beating British standards - Fenix are approved and audited to BS 8484. But our team are driven to beat not meet the standard for Lone Worker monitoring services.
Consultative approach - Speak to us so we understand what you want to achieve. We'll dig in and help you make the security successful for your clients. Whether that's monitoring for Lone Workers, Intruder or Fire Alarm monitoring or CCTV monitoring!
Operators make your life easy - All control room operating teams are FULLY trained and understand our Lone Worker products. You will never hear... "sorry, we can't help you". Instead, you will hear "let's work together and sort this out".

"Fenix are a vital part of our business and we have complete confidence in their ability to deliver exceptional service and we really appreciate their willingness to work together with us."

Rebecca Pick

Pick Protection

Fenix by numbers

Last year, Fenix took just 5 seconds to respond to Lone Worker alarm activations!

Smashing the British standard of 10 seconds fast and 40 seconds medium responses!

Expect rapid response times!

Tell me more about Fenix

Fenix partner with the best in the Fire & Security services industry

No more struggling with ridiculously long forms. Switching your ARC is simplicity itself.

Call Fenix

Shake hands. We've brought you on board...

Tell us about your connection

Complete the document

We WILL connect you FAST!

That's it. Job done!

The Fenix Experience is like nothing you’ll get anywhere else… we’ve stood in your shoes and we’re on your side!

Delighted to work with you - When next week's installation is around the corner and you have time to do it today? Let's work together. If you or your back office provide the connection details, we will fit you in. There and then. Giving you time to generate more business.
Transparency and Kaizen - If something goes wrong, we want to know. We don't hide from mistakes or back away when things could have gone better. We work with you to give your end user the service they are paying for. Everyone wins. It is a partnership!
Fenix connection documents - Fenix makes it easy. Your documents are sent to you within minutes. You will love our simple, user friendly connections. You will not be tied up filling out long, complex forms. It's a 21st Century Lone Worker monitoring partnership you will love!

"A huge thank you to you and the team for the amazing support over the years—it’s truly been a pleasure! The whole team who look after StaySafe do a fantastic job in my opinion, they work with great speed and are always trying to help with the bespoke requests we receive.

The team provides me with great peace of mind that my users will be monitored quickly, and I can speak to my clients with confidence about timelines.

Alex

EcoOnline (StaySafe)

Modern ARC monitoring and management partnership

Fenix, finally an ARC that understands installers...

Connected fast. Without unnecessary hassle
Your calls answered in a few rings...
Connection documents simplified and with you in minutes
Rapid incident reports, standard pricing for easy quotes, system health checks, skilled operators, lightning fast response times

Tell me more about Fenix