Fire Alarm monitoring with impossibly  fast connections and response times you won’t believe?

...UNTIL you experience them for yourself!

Get your quick quote

Look how rapid Fenix response times are...

For January through December 2020, Fenix responded to 100% of Fire Alarm activations in under 30 seconds. Our average was rapid. Just 3.6 seconds!
Fenix, Beating not Meeting  British Standards

Connected in 60 minutes OR you get the first year FREE!*

For Fire Alarm, Intruder Alarm & CCTV Installation companies who need reliable ARC monitoring for their customers, Fenix is a completely NEW type of alarm management partnership. We put your needs first. And our money where our mouth is...

That means your Fire Alarm, Intruder Alarm & CCTV customers are connected in 60 minutes flat. Even at 4 pm on a Friday! GUARANTEED or your first year is FREE.

Where else will you get a guarantee like that? Nowhere!
100% Guarantee
Put the Fenix Guarantee to the test

Approved and audited - staying compliant with Fenix

NSI Gold Alarm Receiving CentreFenix Monitoring are a member of British Security Industry AssociationFenix Monitoring are ISO 9001 accreditedFenix Monitoring are a member of SIAFenix Monitoring are ICO registeredFenix Monitoring are a member of IFPOFenix Monitoring are accredited with Cyber Essentials

Where else do you get a Fire Alarm monitoring service as strong as the guarantee?

  • Lightning-fast connections - The only ARC in the world to guarantee 60 minute connections. It's a 21st Century Fire Alarm monitoring partnership you will love!
  • Rapid incident reports from humans - Reports are written by humans and sent straight away. Before your customer gets to work. Arming you with all the information you need to keep your end user happy.
  • Kaizen & cutting-edge technology - Kaizen means continuous improvement, so we're always looking to improve performance. Fenix embrace the latest innovations to make this happen. (Not just Fire Alarms... for Lone Worker, CCTV and Intruder Alarm monitoring as well).
  • Difficult connections solved - Whatever the challenge / difficulty you have experienced so far, we will OVERCOME it and customise to your needs. Say hello to the Fenix can-do culture. Wave goodbye to the same solution forced on everyone.
"...we were looking to partner and standardise connections with a monitoring station that not only supported the highest quality platforms in the industry, such as Immix Cloud, Sentinel and Webeye, but they also needed to deliver the best in class customer service... Many thanks to the whole team."
Jim Gallon
Opalstone Group

Fenix by numbers

For January through December 2020, Fenix took an average of 3.6 seconds to respond to fire alarm activations!
Expect rapid response times!
Tell me more about Fenix
Choose Fenix for your Fire Alarm monitoring

Fenix partner with the best in the Fire & Security industry

Ajax - making Fenix Monitoring a better Alarm Receiving CentreXtralis - making Fenix Monitoring a better Alarm Receiving CentreGenetec - making Fenix Monitoring a better Alarm Receiving CentreBT Redcare - making Fenix Monitoring a better Alarm Receiving CentreCSL - making Fenix Monitoring a better Alarm Receiving CentreAviglon - making Fenix Monitoring a better Alarm Receiving CentreHikvision - making Fenix Monitoring a better Alarm Receiving CentrePyronix - making Fenix Monitoring a better Alarm Receiving CentreWebeye - making Fenix Monitoring a better Alarm Receiving CentreSentinel - making Fenix Monitoring a better Alarm Receiving CentreBritish Security Industry Association - making Fenix Monitoring a better Alarm Receiving CentreSkills for Security - making Fenix Monitoring a better Alarm Receiving CentrePartizan - making Fenix Monitoring a better Alarm Receiving CentrePick Protection - making Fenix Monitoring a better Alarm Receiving CentreStaySafe - making Fenix Monitoring a better Alarm Receiving CentreOptex - making Fenix Monitoring a better Alarm Receiving CentreCalipsa

As well as an impossibly fast monitoring service, switching your ARC has never been easier!

Call Fenix

Shake hands. We've brought you on board...

Tell us about your connection

Complete the document

We WILL connect you

That's it. Job done!
In 60 minutes. Guaranteed*

When we say Fire Alarm monitoring & management partnership… that’s exactly what we mean...

  • Operators make your life easy - All control room operating teams are FULLY trained and understand our products. You will never hear... "sorry, we can't help you". Instead, you will hear "let's work together and sort this out".
  • Transparency - If something goes wrong, we want to know. We don't hide from mistakes or back away when things could have gone better. We work with you to give your end user the service they are paying for. Everyone wins. It is a partnership!
  • Delighted to work with you - When next week's fire alarm job is brought forward? If you or your back office can sort out the connection details, we'll fit you in.
  • Notified and informed - Open portal access with customisable notifications and escalation built in. You’ll never be left hanging around for information. It's a 21st Century Fire Alarm monitoring partnership you will love!
  • Consultative approach - Speak to us so we understand what you want to achieve. We'll dig in and help you make the fire alarm installation successful for your clients.
"Having previously utilised other Alarm Receiving Centres and being subject to their flaws, I investigated the market thoroughly to partner with a Company that truly understood the challenges and set about combating them, Fenix are that company."
Robin Whatling
Sicuro Ltd.
Modern CCTV, Intruder and Fire alarm monitoring and management from Fenix

Fenix, finally an ARC that understands installers...

  • 60 minute connection - Guaranteed*
  • Connection documents simplified and with you in minutes
  • Rapid incident reports, standard pricing for easy quotes, system health checks, skilled operators, lightning fast response times
Tell me more about Fenix

Fire & Security installers who love a monitoring partnership with Fenix

Fenix Monitoring’s ARC partnership with CBES - City Building Engineering ServicesFenix Monitoring’s Alarm Receiving Centre partnership with ODS - Oxford Direct ServicesFenix Monitoring’s Alarm Management partnership with SicuroFenix Monitoring’s Alarm Receiving Centre partnership with Davis Site SecurityFenix have a CCTV, Intruder and Fire alarm monitoring partnership with Triton GroupFenix have an alarm monitoring partnership with Opal Stone GroupWatchtower Security SolutionsControl GroupFenix, modern ARC for iSecureFenix - CCTV and Alarm Monitoring and Management Partnership with W4G Fire and SecurityAd Hoc Security

Decades of monitoring experience in these sectors

Modern ARC for the Construction Sector

Construction

Alarm Receiving Centre for the Motor Industry

Motor

Alarm monitoring and management for the leisure sector

Leisure

Alarm Receiving Centre for the Government

Government

Alarm monitoring and management for the logistics sector

Logistics

Tell us how Fenix can help you

Send us your details and one of the team will get back to you promptly.





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