Welcome to our blog,
the ARC-Hive. Over the coming months we’ll update you with tips and info about how to make the best use of our Alarm monitoring services. AND... so much more.
The blog sits alongside our
website, built by Lollipop. Between them, our website and blog show off our unique approach to
CCTV & Alarm Monitoring (and Management).
In a nutshell, we put the needs of you, our installers (and other customers) first. That’s why we added Natalie, our dedicated Customer Experience professional, to the team. Natalie Freakley has a mission to make our customers love their monitoring partnership with Fenix. A mission shared by the whole Fenix team…
First and foremost this means the
FASTEST connection times
you've ever known. And you're connections are completed with the minimum of fuss.
Our clients love being put first. Here’s an example of why.
Jim Gallon from Opalstone Group described his customer experience as "supersed(ing) anything I have experienced over the years". He was referring to this...
We love data. And use it to keep pushing our service and your Customer Experience, to new levels. It’s all part of our
secret... Kaizen. You can read about this on our
Fenix Experience page.
It's easy to switch over to Fenix. Use the Quick Quote form and we’ll call you back ASAP. We'll agree the details and you're on board. Tell us about your connection and complete the document… and we'll connect you.
Simples!