Welcome to our great new Fenix Blog
. Over the coming months we’ll update you with tips and info about how to make the best use of our Alarm monitoring services. AND... so much more.
The blog sits alongside our spanking new website from Lollipop
. Between them, our website and blog show off our unique approach to CCTV & Alarm Monitoring (and Management)
In a nutshell, we put the needs of you, our installers (and other customers) first. That’s why we added Natalie, our dedicated Customer Experience professional, to the team. Natalie Freakley has a mission to make our customers love their monitoring partnership with Fenix. A mission shared by the whole Fenix team…
First and foremost this means the FASTEST connection
you've ever known. And you're connections are completed with the minimum of fuss. And... we guarantee
Your connection will be up and running within the hour… OR you get the first year free!
Yes you read that right. Your first YEAR is FREE if we don’t get you connected within 60 minutes! Even on a Friday at 4pm.
Have you ever seen anything like that anywhere else? Click here to read about our Guarantee
, you've never seen anything like it!
Have you seen any kind of guarantee at all from any other Alarm Receiving Centre?
Our clients love being put first. Here’s an example of why.
Jim Gallon from Opalstone Group described his customer experience as "supersed(ing) anything I have experienced over the years". He was referring to this...
We love data. And use it to keep pushing our service and your Customer Experience, to new levels. It’s all part of our secret
... Kaizen. You can read about this on our Fenix Experience page
It's easy to switch over to Fenix. Use the Quick Quote form and we’ll call you back ASAP. We'll agree the details and you're on board. Tell us about your connection and complete the document… and we'll connect you. In 60 minutes. Guaranteed!