Our Customer Experience Lead, Natalie McCoy, is passionate about her subject... as she explained to the BSIA Connect Magazine in January 2025. Here's what she had to say
Our Customer Experience Lead, Natalie McCoy, is passionate about her subject... as she explained to the BSIA Connect Magazine in January 2025. Here's what she had to say
Blue Light Services Group are based in Mountain Ash, Wales. They are delighted with their Partnership for Temporary Rapid Deployment CCTV Monitoring with Fenix
As a thought leader in the Security Industry, Managing Director, Carl Meason, was interviewed recently by PSI Magazine about the perfect Remote Monitoring Partnership. The remote monitoring of video and alarms is the final piece of the professional security jigsaw. The relationship between the installer and the alarm receiving centre (ARC) is key to the success of the project, so how can you work more efficiently with your chosen monitoring partner?
It has gone so quickly, you may have missed it.
Mon, 2 Oct 2023 – Fri, 6 Oct 2023 was customer service week!
Being a passionate advocate for CX (#customerexperience), Natalie McCoy never misses an opportunity to highlight this.
The Fire and Security industry is constantly evolving. What do the latest technological changes mean for the alarm monitoring and management sector? Our Commercial Director, Kelly Knowles, has some thoughts...
