The security industry is undergoing a fundamental shift, driven by data, artificial intelligence and rising expectations of accountability – a shift that is giving rise to ARC intelligence hubs at the heart of professional security. In this environment, professional security is no longer defined by individual technologies or traditional models alone, but by how effectively […]
Third-party certification isn’t about badges or box-ticking - it’s independent proof that people, processes and products meet recognised standards. For ARCs it means: • cleaner signals • fewer false alarms • faster response • stronger partnerships As AI/IoT accelerate, certification gives us the framework to innovate responsibly - raising standards, building trust and embracing new […]
Our Customer Experience Lead, Natalie McCoy, is passionate about her subject... as she explained to the BSIA Connect Magazine in January 2025. Here's what she had to say
The rapid changes underway in the UK alarm signalling market are more than just a challenge—they’re an unprecedented opportunity to redefine security
Here's the latest post on Unlocking CX Potential from our Customer Experience Lead, Natalie McCoy I am back! After such positive feedback from my last CX blog, I was asked if a follow-up might be on the way, here it is, no getting away from my CX chatter just yet.
