It has gone so quickly, you may have missed it.
Mon, 2 Oct 2023 – Fri, 6 Oct 2023 was customer service week!
Being a passionate advocate for CX (#customerexperience), Natalie McCoy never misses an opportunity to highlight this.


It has gone so quickly, you may have missed it.
Mon, 2 Oct 2023 – Fri, 6 Oct 2023 was customer service week!
Being a passionate advocate for CX (#customerexperience), Natalie McCoy never misses an opportunity to highlight this.


The Fire and Security industry is constantly evolving. What do the latest technological changes mean for the alarm monitoring and management sector? Our Commercial Director, Kelly Knowles, has some thoughts...


Fenix, an award winning CCTV Monitoring station! For the second time in three years. The BSIA's British Security Awards was a great success. AND we're winners! Read about it all in this post


Fenix helped 131 new businesses to use remote monitoring services for the first time last year. Read this post to find out why installers like you love the Fenix Experience. And how we make it easy for you to build a nice new stream of regular income!


Mistakes are an occupational hazard for any ARC. And even the very best remote CCTV monitoring service will make a mistake... eventually. How does your Alarm Receiving Centre behave when they make a mistake?